Privacy Policy

This Privacy Policy explains how Pest MD Services LP ("Pest MD Services," "we," "us") collects, uses, and protects your personal information when you visit our website, request a quote, or use our pest control services in Houston, Texas and surrounding areas.

Information We Collect

• Contact details you provide: name, phone number, email address, and service or billing address.
• Property and service details: approximate square footage, pest issues, preferred service frequency, and notes.
• Service records required by Texas law, such as treatment notices, consumer information sheets, and inspection reports.
• Your text message consent choice and the date and time you gave it.

How We Use Your Information

• To prepare quotes and contact you about your request.
• To schedule, confirm, and remind you of appointments.
• To provide service updates, follow-ups, and invoices.
• To keep records required by the Texas Department of Agriculture and other regulators.

Text Messaging (SMS)

If you opt in, Pest MD Services LP may send you text messages about your quote, appointment scheduling, reminders, and service updates. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving texts, or HELP for help. Consent to receive texts is not a condition of purchase.

We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We share it only with service providers who help us run our business (for example, website hosting, database, and phone/text messaging providers), only as needed to provide our services, or when required by law.

Data Security and Retention

We use reasonable safeguards to protect your information, and access to customer records is limited to authorized staff. We keep records for as long as needed to provide services and meet legal record-keeping requirements.

Your Choices

You may ask us to update or delete your information, or opt out of text messages at any time by replying STOP or contacting us.

Contact Us

Pest MD Services LP, Houston, Texas
Phone: (346) 320-8331
Email: [email protected]